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Terms & Conditions

Terms and Conditions 

In consideration of the agreements made herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, each party shall agree as follows:

1. Definitions 
For the purposes of these terms:

 'We' and 'us' means The School of Psychology Online Ltd, who will provide the services to you.

'You' means the student receiving the services.

'Course' means a distance learning course or course designed and developed by us including all revisions and updates to such course as we may make from time to time.

'Course Materials' means the physical materials relating to any one course, together with all revisions and updates made by us from time to time, which may be in any format and which are required by the student to complete the course.

2. Your Responsibilities

We affirm that the course materials will meet a satisfactory level of quality; however, we do not affirm that they will be error free. You are responsible for inspecting the course materials and informing us about any oversights as soon as is reasonably possible following delivery. 

We place no time limits on you to complete your course, so you can take however long you need. 

You are required to notify us, either in writing at our registered address or by telephone, of any changes to your email or postal address.

3. Transferring Course

We retain the sole discretion concerning whether a course may be transferred from you to a third party. Any such request must be made to us in writing via email to We will treat all justifiable requests as compassionately as possible. We retain the sole discretion concerning whether you may transfer to another course offered by us. .

If we agree to the course transfer, the total fees paid towards the discontinued course will be offset against the cost of the new course. However, we will require that if the new course fee is greater than that of the discontinued course, the balance should be paid in full plus a transfer fee of £25. 

4. Appeals

You have a right to appeal the outcome of an assessment on the grounds that you do not agree with the assessment decision made by the Assessor/Tutor/Marker, or that the assessment procedures have not been carried out properly. If you wish to appeal, you must submit written notice to the Course Director via email to within five days of receiving notification of the grade or assessment. Your notice must include your intention to appeal and the grounds for appeal. You must also then provide a full case, in writing, within a further fourteen days. The decision is final and you will be advised of the outcome in writing.

5. Disclaimer of Warranties and Limitation of Liability

We warrant that we will carry out the service to you with a reasonable level of care and skill.
Any liability under any agreement between you and us shall be limited to any sums paid by you to us. As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part. We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.
6. Waiver

None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party. 
7. Payment

All outstanding debts to us must be made before we will issue you with a diploma or certificate. We reserve the right to refuse enrolment on any of the courses we offer.

8. Copyright

All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of the course materials without our express permission is strictly prohibited. 
9. Cancellation & Returns

Where an online course has been purchased and log-in details have been provided (or where the course has been provided to the customer as an e-document or pdf document) we regret that no refunds can be made once access to the course has been enabled.
Please note: Groupon customers must contact these companies directly to cancel your course.

10. Data Protection

 We are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority. 

By purchasing a course from The School of Psychology Online Ltd you are agreeing to the above terms and conditions.

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